Right of withdrawal for digital goods
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.)
Cancellation policy for digital content
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us ( B-Dienst Media GmbH, Am Heinichenberg 18, 63486 Bruchköbel, telephone number: +4961813698616 , email address: status5@feuerkids.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
Reasons for extinction
3. The entrepreneur has provided the consumer with confirmation of the contract on a durable medium within a reasonable period after conclusion of the contract, but at the latest when the digital content not contained on a physical medium is made available:
- in which the contract content is reproduced and
- on which it is stated that the consumer has expressly agreed before the contract is fulfilled that the entrepreneur may begin fulfilling the contract before the expiry of the withdrawal period, and has confirmed his knowledge that he will lose his right of withdrawal by giving his consent to the commencement of the contract.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
- To B-Dienst Media GmbH, Am Heinichenberg 18, 63486 Bruchköbel , Email address: status5@feuerkids.de :
- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date
(*) Delete as appropriate.